Our orders are shipped from the manufacturer within 7 business days. More than a half of our orders are shipped within 3 business days or less.
The shipping can take anywhere from 3 - 5 weeks as some items are shipping directly from our overseas manufacturers.
Note : We carry several items from various manufacturers, so some individual items within an order may arrive separately.
Regarding any free promotions, those items are basically being given away as a way to establish our brand and build up customer relations, therefore those items may not always have tracking information available. These items are also shipped directly from our overseas suppliers and will usually take 3 - 5 weeks for delivery.
At any time if you need a tracking number for your order, you can always reach our support here or email firstname.lastname@example.org.